DMCA notice and takedown

Hosted content and safe harbor

FairVet hosts material submitted by users, including uploaded veterinary bills and estimates, reviews, and details supplied by clinics about their own listings. We respond to valid notices of claimed copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512, and we qualify for its safe harbor as a service provider that stores material at the direction of users.

Sending a takedown notice

To be effective under 17 U.S.C. § 512(c)(3), a written notice to our designated agent must include all of the following:

• A physical or electronic signature of the copyright owner, or a person authorized to act on the owner's behalf.
• Identification of the copyrighted work you claim has been infringed.
• Identification of the material you claim is infringing, with enough detail for us to locate it. A direct URL to the page is the most useful thing you can give us.
• Your name, address, telephone number and email address.
• A statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on the copyright owner's behalf.

An incomplete notice may not be effective. Please note that under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees.

Designated agent

Notices under this policy should be directed to our designated agent:

Counter-notice

If material you submitted was removed or disabled in response to a takedown notice and you believe it was removed by mistake or misidentification, you may submit a counter-notice to our designated agent. Under 17 U.S.C. § 512(g)(3), a valid counter-notice must include: identification of the material removed and where it appeared before removal; a statement under penalty of perjury that you have a good faith belief it was removed as a result of mistake or misidentification; your name, address and telephone number; a statement consenting to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside the United States, any judicial district in which we may be found, and that you will accept service of process from the person who filed the original notice or their agent; and your physical or electronic signature.

If we receive a valid counter-notice, we may restore the removed material in not less than 10 and not more than 14 business days after receipt, unless the original complaining party first files a court action seeking to restrain you from engaging in infringing activity relating to the material.

Repeat infringers

We reserve the right, in appropriate circumstances, to terminate or restrict access for users who are determined to be repeat infringers.

This is not the dispute process

A DMCA notice is for copyright. If you are a clinic and your concern is that a review contains a false statement of fact, or that pricing attributed to you is wrong, that goes through our dispute process instead, and the terms explain how we handle it.